Opals Australia

30 Days Money Back & Returns

We are aware of the nature of purchasing jewellery from the internet, and that on occasion people are not fully satisfied with their purchase. In this case the item must be returned to us in the condition in which it was received - unworn, unused and in its original packaging - within 30 days of shipping, with postage back to us at your cost.

Frequently asked return questions

Q. I changed my mind,what should I do? do I get covered?

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Q. Do I have to pay for return shipping?

If you reason for return is a change of mind, we will require you to pay for return shipping. If there are product faults, we will pay for the shipping returns. Please contact us on 1300 XXX XXX for more information.

Q. Is my product insured?

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Got a different question? You can call 1300 XXX XXX or submit an enquiry online