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FAQ
Taxes
Do I have to pay your Goods and Services Tax (GST) if I am purchasing your opal jewellery from overseas?
No, GST only applies to people purchasing products from within Australia.
Is the tax (GST) removed if the item is purchased online in Australia, but the customer is going overseas shortly after?
We do not have a duty free or closed bag service; this is not possible with online transactions.

However, you can take advantage of the Tourist Refund Scheme (TRS) which allow you to claim back GST at your point of departure from Australia. According to the following conditions –
  • Spend $300 (GST inclusive) or more in the one store and get a single tax invoice
  • Buy goods no more than 30 days before departure
  • Wear or carry the goods on board the aircraft or ship and present them along with your original tax invoice, passport and international boarding pass to a Customs Officer at a TRS facility
  • Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.
  • Claims at seaports should be made no earlier than 4 hours and no later than 1 hour prior to the scheduled departure time of the vessel.

Please see http://www.customs.gov.au/site/page.cfm?u=4646 for more information.


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